WELCOME HOME

Our office is located in the Brinkoetter Realtors office located at 1610 E. Pershing Rd., Decatur, IL 62526.  Normal hours of operation are Monday-Friday, 8 AM - 4 PM.  The office is closed on federal holidays.

Log into your online portal to pay your rent. If you are not yet registered, please create an account here!

Maintenance requests can be submitted by calling 217-498-8500 or online through the tenant portal

1. From the Home or Maintenance tab, click Request Maintenance.
2. Enter a detailed description of the issue, upload one or more photos of the item needing attention, give the property manager permission to enter with their key, then click Submit Request.

Read about our services here, and please do not hesitate to contact us if you have any further questions!

At On Point PM we strive to make the application process streamlined and efficient. To make sure we follow all housing guidelines and treat everyone fairly, we have company policies and guidelines in place. During the application phase, if you have any concerns or questions, please feel free to reach out to our team so we can assist you.

At On Point our application is conveniently located online, you can access the application fast by clicking on a listing of interest and clicking apply. All individuals over the age of 18 must apply and will be required to sign the lease once deemed approved. Once you have applied, your application can be used for any listing that is within our portfolio. 

Yes there is a non-refundable application fee which is subject to change without notice. The application fee is in lieu of us receiving your credit and background information that assists our leasing department in processing your application effectively.

On Point Property Management is committed to equal housing opportunity. We do not discriminate against any applicant on the basis of race, color, religion, national origin, sex, familial status, disability, ancestry, age, marital status, order of protection status, sexual orientation, military status, source of income, or any other class protected under the federal Fair Housing Act or the Illinois Human Rights Act. The following criteria are applied uniformly to every applicant.

Each application is reviewed on its own merits. Where an applicant does not meet a given standard, On Point may, at its discretion and applied consistently, approve the application with an additional security deposit or other reasonable conditions.

1. Application Requirements

• Every person who will occupy the unit and is 18 years of age or older must submit a separate, complete rental application and meet these screening criteria. All adult occupants who are approved must sign the lease.

• A non-refundable application fee, currently $40 per adult applicant, is required. Fees are subject to change without notice.

• Applicants must provide valid government-issued photo identification and verifiable proof of income.

• All information on the application must be complete, accurate, and verifiable. Falsified or omitted information is grounds for denial.

Note: A live-in aide or personal care attendant for an applicant or household member with a disability is not required to be a leaseholder and is not screened against the financial criteria below. Such a request is handled as a reasonable accommodation (see Section 9).

2. Income

• Affordability is determined primarily by the applicant’s debt-to-income ratio (see Section 3). An applicant whose total monthly debt obligations, including rent, fall within our acceptable debt-to-income limit meets the income standard, even where gross income is below three (3) times the monthly rent.

• Verifiable gross income of at least three (3) times the monthly rent is preferred but is not required when the debt-to-income standard is met.

• All lawful sources of income are counted equally, including wages, self-employment income, Social Security, SSI/SSDI, pensions, child support, and housing subsidies.

Note: These standards are applied consistently to all applicants. For Housing Choice Voucher and other rental-subsidy applicants, both the income and debt-to-income calculations are based only on the applicant’s share of the rent, not the full contract rent. Example — on a $1,200 unit where a voucher pays $900, the applicant’s portion is $300, so the 3x guideline is 3 × $300 = $900, not 3 × $1,200.

3. Debt-to-Income Ratio

• Total monthly debt obligations, including the monthly rent, no greater than 45% of verifiable gross income. This is On Point’s primary measure of affordability.

Note: For subsidized applicants, the ratio is calculated using the applicant’s portion of the rent rather than the full contract rent.

4. Credit

• A credit score of 600 or above.

• Scores between 550 and 599 may be approved with an additional security deposit.

• No outstanding balances owed to prior landlords or to utility companies.

Note: For applicants using a housing subsidy, the credit standard is evaluated on an individualized basis. The administering housing authority has already determined the applicant’s ability to pay their portion of the rent, and a credit result alone will not be used to deny a subsidized applicant where ability to pay is otherwise established.

5. Rental History

• Positive verifiable rental history, where applicable.

• No eviction judgment or court order for possession entered within the past five (5) years, and no current or pending eviction proceedings.

• No money owed to a current or previous landlord.

6. Bankruptcy

• No bankruptcy filed or discharged within the past two (2) years.

7. Criminal Background

• Criminal history is evaluated based on convictions, not on arrests that did not lead to conviction.

• No felony conviction within the past three (3) years. Each conviction is reviewed individually, considering the nature and severity of the offense, the time elapsed, evidence of rehabilitation, and the relevance of the offense to the safety of residents, staff, and the property.

• Applicants subject to a lifetime registration requirement are not eligible.

Note: On Point does not apply a blanket ban on all criminal records. An applicant whose record is connected to a disability may request that their history be considered as a reasonable accommodation under Section 9, including any mitigating circumstances.

8. Source of Income

Consistent with the Illinois Human Rights Act, On Point considers all lawful sources of income on an equal basis and accepts Housing Choice Vouchers and other rental-assistance programs. Proof of non-employment income is accepted in the same manner as proof of employment income. No applicant will be refused, charged different terms, or steered away because of their lawful source of income.

9. Reasonable Accommodations and Modifications

Applicants and residents with a disability may request a reasonable accommodation in our rules, policies, or screening criteria, or a reasonable modification to the unit, where needed to have equal use and enjoyment of the housing. Requests may be made at any point in the application or tenancy. To make a request, contact On Point at 217-498-8500 or rentals@onpoint217.com.

10. If Your Application Is Denied

If an application is denied in whole or in part based on information in a consumer or tenant-screening report, the applicant will receive a written adverse-action notice identifying the screening company and explaining the applicant’s right to obtain a free copy of the report and to dispute its accuracy directly with that company, as required by the federal Fair Credit Reporting Act.

Applications per person expire every 30 days. 

If you need a cosigner after beginning the application process, all cosigners must apply and pay a non-refundable application fee. Every co signer must be approved just as the original applicant. No fees will be returned in the event the applicant is not a good candidate for a co signer and not approved. 

In the event the listing which you apply for is leased before your final approval, your application can be used for any current listing or any listings that is new within the 30-day period in which your application is valid. 

Tours are conducted with approved applicants only. Once you are deemed approved, the leasing agent will reach out and schedule a tour date/time. We offer convenient scheduling options to fit everyone’s needs. Are you out of the area but searching to move to the area? We offer the possibility of a virtual tour to allow you to still tour listings to insure it meets your needs and wants. 

At On Point Pm we are privileged to work with a portfolio of owners. All owners ultimately make the decision on if the property is deemed pet friendly. Every property is different regarding its pet policy. Each listing will contain information on its pet policy.

All documented ESA animals are allowed within any listing. You must present all documents for each animal before a lease can be signed.