WELCOME HOME

At OnPoint Property Management, we are a full-service property management company dedicated to providing exceptional management services in Decatur, IL, and the surrounding areas.

Our team of knowledgeable and competent professionals handles every aspect of property management, from tenant screening and leasing to maintenance and financial reporting. We pride ourselves on our commitment to maximizing property value and ensuring a positive experience for both property owners and tenants.

Services You Can Trust.

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1.

Comprehensive Property Management Services in Decatur, IL.

2.

Expert Team for Tenant Screening, Leasing, and Maintenance.

3.

Committed to Maximizing Property Value and Enhancing Experiences.

Tenant Portal

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Pay Rent

Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.

Maintenance Requests

Quickly submit maintenance requests that go directly to our maintenance queue.

Renters Insurance

Easily submit proof of insurance coverage or purchase a policy, right from your portal.

General Questions

  • Where is your business location & hours of operation?

    Our office is located in the Brinkoetter Realtors office located at 1610 E. Pershing Rd., Decatur, IL 62526.  Normal hours of operation are Monday-Friday, 8 AM - 5 PM.  The office is closed on federal holidays.

  • How do I pay my rent?

    Log into your online portal to pay your rent. If you are not yet registered, please create an account here!

  • How do I submit a maintenance request?

    Maintenance requests can be submitted by calling 217-498-8500 or online through the tenant portal

    1. From the Home or Maintenance tab, click Request Maintenance.
    2. Enter a detailed description of the issue, upload one or more photos of the item needing attention, give the property manager permission to enter with their key, then click Submit Request.

  • I'm looking for a property manager. How can I learn more?

    Read about our services here, and please do not hesitate to contact us if you have any further questions!

Looking to become a tenant or Interested in a rental?

  • How does the application process work?

    At On Point PM we strive to make the application process streamlined and efficient. To make sure we follow all housing guidelines and treat everyone fairly, we have company policies and guidelines in place. During the application phase, if you have any concerns or questions, please feel free to reach out to our team so we can assist you.

  • Want to fill out an application and join the rental community?

    At On Point our application is conveniently located online, you can access the application fast by clicking on a listing of interest and clicking apply. All individuals over the age of 18 must apply and will be required to sign the lease once deemed approved. Once you have applied, your application can be used for any listing that is within our portfolio. 


  • Is there a fee for the application?

    Yes there is a non-refundable application fee which is subject to change without notice. The application fee is in lieu of us receiving your credit and background information that assists our leasing department in processing your application effectively.

  • What are requirements and guidelines for rental listings?

    • Credit Score above 550 
    • No evictions or judgements owed to landlords or management within the past 5 years
    • Net income must be 3x the monthly rental rate of listing
    • Criminal background-No felonies within the past 3 years. We do consider case by case and by nature of offense.

  • How long is my application good for?

    Applications per person expire every 30 days. 

  • Co Signer’s for applications?

    If you need a cosigner after beginning the application process, all cosigners must apply and pay a non-refundable application fee. Every co signer must be approved just as the original applicant. No fees will be returned in the event the applicant is not a good candidate for a co signer and not approved. 


    In the event the listing which you apply for is leased before your final approval, your application can be used for any current listing or any listings that is new within the 30-day period in which your application is valid. 

  • How do Tours work?

    Tours are conducted with approved applicants only. Once you are deemed approved, the leasing agent will reach out and schedule a tour date/time. We offer convenient scheduling options to fit everyone’s needs. Are you out of the area but searching to move to the area? We offer the possibility of a virtual tour to allow you to still tour listings to insure it meets your needs and wants. 

  • What’s your pet policy?

    At On Point Pm we are privileged to work with a portfolio of owners. All owners ultimately make the decision on if the property is deemed pet friendly. Every property is different regarding its pet policy. Each listing will contain information on its pet policy.

  • What if I have an ESA animal with full documentation?

    All documented ESA animals are allowed within any listing. You must present all documents for each animal before a lease can be signed.

A woman is typing on a laptop computer while sitting at a table with a cup of coffee.

Owner Portal

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Simplified & Secured Payments

Make payments from the mobile-friendly Online Portal. Send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.

24/7 Access & Property Insights

Get on-demand access to financial statements, monthly summaries, year-end tax statements, and important documents from anywhere using our robust mobile capabilities.

Enhanced Communication

Stay connected and informed with built-in messaging, notifications, and emailing tools, all with fully mobile functionality to simplify collaboration. 

Property Management Services

1.

Full Accounting Services

Property performance reports that keep your finances organized and up-to-date in real time. See rent rolls, income, expenses, and liabilities anytime of day via your owner portal.

2.

Leasing/Marketing

Effective marketing and leasing services with a pulse on the community and current trends keep your properties performing at peak potential. Our skilled leasing department is dedicated to placing tenants in properties that suit their needs both personally and financially, matching you with the best long term tenants possible.

3.

Maintenance Is Tenant Care

Regular property maintenance and management inspections keep your investments in great condition and performing their best. Presenting tenants with a safe and clean environment boosts positive engagement with applicants and creates a desire for your properties and greater lease compliance. Prompt and courteous interactions promote happy tenants and owners. 

4.

Investor Consultation

Full service means FULL service! Our property managers are licensed real estate brokers in the State of Illinois and are here to assist you in making the right choices for your individual portfolio, whether you are looking for the best time to sell or purchase, or determining the type of property that best suits your investment goals. We are here to help you through the process and provide the necessary tools to make the most informed decisions.

5.

Growth

We are always looking for ways to improve experiences for both owners and tenants, we strive to keep up with technology that makes sense, improve processes to increase productivity, and research new resources within our field.

6.

Clear Communication & Accountability

The most important key our team carries opens the door to communication. Owners and tenants alike stay informed with up-to-date information delivered via your preferred media. Portals, emails, and text messages are used to communicate quickly minor concerns directly to owners and tenants or respond to inquires and requests received through the same, and for those who prefer "old school", we are happy to schedule time with you in our office or personal phone call.

Contact Us

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Find Us At:

1610 E. Pershing Rd. Decatur, IL 62526

217-498-8500
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